01
Time-based psychotherapy and E/M codes must match documented duration and service type.
02
Telehealth modifiers, POS, and platform documentation requirements vary by payer and change frequently.
03
Collaborative care and add-on codes are often missed when workflows are clinician-built rather than billing-built.
04
Session limits, auth periods, and medical necessity reviews are common denial sources in behavioral health.
Charge review for therapy, med-management, and telehealth claim construction.
Auth and eligibility support patterns suited to recurring appointment models.
Denial appeals that cite session documentation and payer policy language.
Reporting that tracks utilization and denial reasons without exposing clinical narrative publicly.
Engagement path
From specialty audit to steady paid claims
01
Specialty audit
Review recent claims, denials, and CPT patterns for your panel.
02
Edit set tuned
Scrubbing and denial playbooks aligned to your specialty reality.
03
Daily ownership
Submission, follow-up, and appeals with a named next step every time.
04
Clear reporting
Production, collections, and aging in plain language — monthly.
01
Do you bill both therapists and prescribers?
Yes — multi-license groups are common. We map credentials, taxonomy, and payer enrollment per rendering provider.
02
Can you handle telehealth-only practices?
Yes, with clear POS/modifier rules and state/payer constraints confirmed at onboarding. We do not assume one national telehealth rule set.
03
How is patient privacy handled in billing ops?
Minimum necessary access, BAA in place, and no PHI through the public web form. Operational channels are set during onboarding.
