Billing insights for practice leaders

What a 'first-pass clean claim rate' actually means (and why yours matters)

First-pass clean claim rate is one of the few billing metrics worth putting on a wall — if you define it the same way every month.

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In-house billing vs. outsourcing: the real cost math for a small practice

Salary is not the full cost of an in-house biller. Here is a clearer way to compare keeping billing inside versus partnering with an RCM firm.

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5 reasons claims get denied — and how to stop each one

Denials are rarely random. Most fall into a handful of preventable categories. Here is how practices stop the repeat offenders.

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